Our paper on the effectiveness of motivational interviewing-based chatbot is published at BMC Public Health. Long story short: we found that talking with a chatbot about smoking cessation during the initial contact increased people’s motivation to quit, even though no extra motivational effect was found for the motivational interviewing-styled counselling. This shows that chatbots do have the potential in motivating and helping people to quit, and our future research will investigate how to best realize such potential.
Check the full text here: https://bmcpublichealth.biomedcentral.com/articles/10.1186/s12889-022-13115-x.
The paper
He, L., Basar, E., Wiers, R. W., Antheunis, M. L,. & Krahmer, E. (2022). Can chatbots help to motivate smoking cessation? A study on the effectiveness of motivational interviewing on engagement and therapeutic alliance. In BMC Public Health, 22(1), 1-14.